The incident was filmed by a shocked commuter as he waited for a tram at the Brooklands tram stop on Tuesday morning. In the clip passengers stood on the platform can be seen attempting to push the tram to one side, while laughing to themselves.
The vehicle was full with commuters.
A Metrolink staff member can then be heard saying on the public address system: “Thank you very much everyone.”
https://www.facebook.com/AltrinchamToday/videos/777402889257594/?t=4
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The clip was shared on social media by Twitter user https://home.bt.com/video/passengers-asked-to-push-tram-after-it-gets-stuck-91364315462739
He added: “I thought it was nice people help, but also kind of sad that this is our transport system. I don’t want the driver to get in trouble.”
According to witnesses, the driver got out to try and manually close them, but when they shut the tram was unable to move so he asked for people to push the tram to get it moving. Another passenger on the platform, Sam Dyson, of Brooklands, said: “I was about to get on the tram, the doors seemed to jam. It was there for about five minutes like that, eventually, the driver came out of the cabin to try and sort it out.
“On the tannoy, the driver said ‘Can everyone push against the tram?’ It managed to move away.
“It was a bizarre experience, but it seemed to work.
The clip was shared on social media by Twitter user @JBwol.
“The video perfectly sums up how people in Greater Manchester deal with life in general, they get stuck in and look out for each other.
“Thanks to the action of the driver and those on the platform, the tram was able to continue and not delay any other services.
“I’d like to thank everyone involved for helping out, I’m sure they will be pleased to know it is not something we will be expecting customers to do on a regular basis when they travel.”